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  1. Configure

Notifications

Notifications

PreviousUser, Role, & Team ManagementNextEmails and Phones

Last updated 7 months ago

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Today you will learn…

  • How to access setup for notifications within Coperniq

  • How to navigate the sections in Notifications

  • The various areas Notifications are used

  • How to toggle on/off a specific notification

  • How to edit the settings on a specific notification type

Reading time: 5 minutes

The Notications area in Coperniq is where you define what notifications occur, what types of notifications are received, and who receives them. Notifications are the heartbeat of keeping everyone informed of what’s occurring in Coperniq.

Once you're in the Noticiations area of Copernq you will see how easy it is to set up these rules and settings for your team.

Let's go ahead and unpack how the Notifications area works in Copermiq and what this ties to in Coperniq.

1) Accessing Notifications

To access the Notifications area go to Workspace Setings>Notifications:

Then you will be on the Notifications menu:

2) Navigating in Notifications

To the right, you’ll see the sections for notification categories and can quickly can go directly to a section

To the left, you’ll see the sections and can scroll to another as needed

The “bell” symbol indicates a notification that is essential to Copeeniq and cannot be toggled off

The toggle allows you to toggle the specific notification type on and off for all users

3) Editing a Notification Type

When reviewing a Notification Type click “Edit” to the right

Note: Coperniq also suggests Key Members for each notification

Once you hit “EDIT” you’ll be presented with your options:

Areas in the Notification editing tool:

Type of Delivery Method:

Email-Your email assigned to your Coperniq account

Push-Pushes a notification to the Coperniq app on your phone

SMS-Sends a text message to your phone number tied to your Coperniq account

Key Members: (will show in Properties on a Project record)

Owner-Owner of the Project

Project Manager-Project Manager of the Project

Sales Rep-Sales Rep tied to the Project

Roles-These are the defined roles you created in Coperniq “Roles”

Examples are:

Admin, Manager, Worker, Sales

Roles can be found in Workspace Settings>User Management>Roles

Teams-These are the defined teams you created in Coperniq “Teams”

Examples are:

Team Ecuador, Team FL

Teams can be found in Workspace Settings>User Management>Teams

Note: Coperniq suggests informing your internal team if you make any changes to Notifications

What did we learn today?

  • How to access setup for notifications within Coperniq

  • How to navigate the sections in Notifications

  • The various areas Notifications are used

  • How to toggle on/off a specific notification

  • How to edit the settings on a specific notification type

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