Coperniq Support
  • 🆘How to get help?
  • 🏭Clients
    • Creating & working with Clients
    • Client Portfolio
  • 💼Projects
    • Creating & working with Projects
    • Project Portfolio
  • 💲Requests
    • Creating & working with Requests
  • 📆Work Orders & Visits
    • Creating & working with Work Orders
    • Scheduling Work Orders & Mobile App
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  • ⚙️Configure
    • Templates
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    • User, Role, & Team Management
    • Notifications
    • Emails and Phones
  • 🛠️Advanced Features
    • Analytics
    • Catalog & Financials
    • Exporting Records from Coperniq
    • Client Portal
  • 🔌Integrations
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  • Creating Clients
  • Working with individual Clients

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  1. Clients

Creating & working with Clients

PreviousHow to get help?NextClient Portfolio

Last updated 1 year ago

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Clients are at the core of Coperniq. They represent a residential or commercial entity that your company might be transacting with.

Creating Clients

  • Once logged into Coperniq click on the “Clients” link on the menu to the left

  • Then click on the “+CLIENT” button to the far right

  • This will take you to the “Create a Client” screen

*Required fields:

  • Full Name of Primary Contact

  • Title

  • Type (Commerical or Residental)

  • Owner

  • Site Address

Optional Fields:

  • Phone

  • Email

  • Description (free form field)

Once you have completed these fields click “CREATE” in the lower right corner

You will now see your Client in the Client list here:

Working with individual Clients

To access an individual client you can search for them by:

  • Client Title, e.g., "The Simpsons Residence"

  • Contact Name, e.g., "Homer Simpson"

  • Contact Email, e.g., "homer@simpson.com"

  • Contact Phone, e.g., "1231231234"

When you see the Client that you're interested in, hover over and click on the Title in the first column:

This will open the record where you will have access to:

  • Sites (tied to client)

  • Properties (info on the record)

  • Reminders (you can add new ones)

  • Contacts (you can add new ones)

  • Docs (you can attach a file)

  • Accounting (you can add invoice or bill)

Also, you will have access to FEED (showing the latest information on the record)

This includes:

  • SMS

  • EMAILS

  • COMMENTS

  • PORTAL (CAN SEND MESSAGE TO CLIENT)

And can create a new:

  • SMS

  • EMAIL

  • COMMENT

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