Why hasn't a user received their Coperniq invitation email?

Last updated: November 12, 2026

If a user hasn't received their invitation to Coperniq, ask them to check their email inbox, including Spam or Junk folders.

If they still can't find it, you can resend the invitation.

To resend an invitation:

  1. Go to Company Settings → Members.

  2. Find the user and click the three-dot menu (⋮) on the right.

  3. Select Resend Invite.

Ask the user to check their inbox again for the new invitation.

Still having trouble? Contact Coperniq Support through the green chat bubble or at support@coperniq.io. Include the user's email address so we can investigate.