Why is my ACH payment pending or delayed?

ACH payments may be delayed due to bank verification or processing times.

How long does it take?

• Bank verification: Microdeposits typically take 1–3 business days to appear if instant verification isn't completed.

• Payment processing: Once verified, ACH payments typically take around 4 business days to complete.

What if the payment is still pending?

Ask the customer to check their inbox or spam folder for the verification email. Coperniq automatically sends a reminder after 3 days if verification isn't completed.

If the payment is still delayed after verification, contact Coperniq Support via the green chat bubble or at support@coperniq.io with the invoice number and record link.