Smart Views Not Visible? How to Fix Display Issues

Last updated: January 4, 2026

If you're unable to see Smart Views in your dashboard, this is typically caused by screen resolution or zoom settings. Here's how to resolve this common display issue.

Quick Fix

  1. The SmartView might be on a hub that's not currently on your screen. You may try scrolling down to see all the hubs

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  2. If you cannot see Smart Views in the left-hand dashboard, try zooming out in your browser

    • Windows/Linux: Press Ctrl and - (minus)

    • Mac: Press Command and - (minus)

  3. Alternatively, reduce your display scaling settings if you're currently using a magnified view (e.g., 150%)

Common Symptoms

  • Smart Views section appears empty in the left sidebar

  • Unable to see any Smart Views under the hub section

  • Cannot access previously visible Smart Views

Additional Troubleshooting

If adjusting your zoom level doesn't resolve the issue:

  • Try logging out and logging back in

  • Clear your browser cache in your browser settings

  • Verify you have the correct permissions to access the Smart Views (certain SmartViews are shared for everyone while others are made private

  • Check with your administrator to ensure you're assigned to the appropriate Smart Views

Note: After adjusting zoom levels, you may need to find a balance between visibility of Smart Views and comfortable reading size for other content.