How do I manage archived records?

Last updated: January 4, 2026

Context

When working with Clients, Sales, and Projects, you may need to archive records that are no longer active and later restore them as needed. Properly managing archived records helps maintain a clean workspace and supports overall system performance.

Answer

Archiving a record (Client, Sale, or Project)

You can archive records individually or in bulk using either of the following methods:

Option 1: Archive from the list view (one or bulk)

  1. Go to the ClientsSales, or Projects list.

  2. Select one or more records using the checkboxes.

  3. Click the Archive icon.

    Screenshot 2026-01-04 at 3.09.08 PM.png

Once archived, records will appear faded/grayed out when archived items are visible.

image.png

Option 2: Archive from inside the record (single record)

  1. Open the ClientSale, or Project record.

  2. Click the three vertical dots (⋮) in the top-right corner.

  3. Select Archive.

    image.png

Unarchiving a record (Client, Sale, or Project)

To restore archived records, you must first enable archived visibility.

Step 1: Show archived records

  1. Go to the ClientsSales, or Projects list view.

  2. Toggle Show archived to On.

Archived records will appear faded/grayed out in the list.

image.png

Option 1: Unarchive from the list view (one or bulk)

  1. Select one or more archived records using the checkboxes.

  2. Click the Unarchive icon/action.

The record(s) will return to the active list and appear normal (not faded).

Screenshot 2026-01-04 at 3.16.04 PM.png

Option 2: Unarchive from inside the record (single record)

  1. Open the archived ClientSale, or Project record.

  2. Click the three vertical dots (⋮) in the top-right corner.

  3. Select Unarchive.

    image.png

Best practices

  • Archive instead of deleting records you may need to reference later.

  • Review archived records periodically to ensure they are still needed.

  • Use bulk actions when archiving or restoring multiple records to save time.

  • If you do not see archive or unarchive options, verify that you have the required permissions.