Why can't I see Smart Views in the left sidebar?

Last updated: July 16, 2026

Context

Users may sometimes be unable to see Smart Views in the left sidebar of their dashboard, even when they have the correct permissions and access. This is commonly due to display issues related to screen zoom settings.

Answer

If you cannot see Smart Views in the left sidebar of your dashboard, this is typically caused by your browser's zoom level being set too high, which limits the vertical space available in the side menu.

To resolve this issue:

  1. Check your browser's zoom level (typically found in the browser menu or by pressing Ctrl/Cmd and - or +)

  2. Zoom out until you can see the full sidebar menu

  3. Adjust your zoom level to find a comfortable balance between visibility and usability

If you regularly use a higher zoom level (like 150%), you may need to temporarily adjust your zoom when accessing Smart Views. The development team is aware of this limitation and working on improvements for future releases.

Additional Troubleshooting

If adjusting the zoom level doesn't resolve the issue:

  • Try refreshing your browser page

  • Log out and log back in to your account

  • Verify with your administrator that you have the correct permissions to access Smart Views